Customer Satisfaction Survey Company Name* Phone Number*Email* Please rate the questions in each category using the performance rating system:1 - Very Well | 2 - Above Average | 3 - Average | 4 - Below Average | 5 – Poor1. Customer Service*Do we assist you in a courteous and timely manner with respect to your order and any other inquiries? 1 2 3 4 5 2. Quality Planning & Performance*Do we consistently meet or exceed your product/quality requirements? 1 2 3 4 5 3. Delivery Performance*Do deliveries arrive on time and in good condition at your facility? 1 2 3 4 5 4. Quotation & Pricing*Are we competitive in our pricing? 1 2 3 4 5 5. Technical Support*Does our technical and process knowledge meet your needs? 1 2 3 4 5 6. Overall Performance*How does our company compare to your best supplier in overall product and service quality? 1 2 3 4 5 CommentsCAPTCHA Δ
